All sales are final. Refunds will only be given in exceptional circumstances. Refunds for purchases or recurring
charges may be requested by contacting customer support. Xperience Online Limited trading as Presence reserves the right to grant a refund
or a credit applicable to purchases to the Site at its discretion. The decision to refund a charge does not
imply the obligation to issue additional future refunds. Should a refund be issued by Xperience Online Limited for any
reason, it will be credited solely to the payment method used in the original transaction. Xperience Online Limited will
not issue refunds by cash, check, or to another payment mechanism.